When the individual has a release date, their facility case manager completes a "DayOne Transport Request" form and provides information on the date and time of release, which district the individual will be released to, what address they will be going to and any other special needs that will need to be addressed. 

The DayOne Staff member schedules the release date transport and confirms that the transport is scheduled.  If possible, the DayOne Staff member reaches out to the individual prior to release utilizing the "JPay" email system at the facility to introduce themselves and confirm the facility pick-up.  The DayOne Staff member inquires as to any special needs or resources that the individual might need and plans the agencies and resources that they will be going to that first day.  On the day of release, the individual is greeted at the gate and is provided transportation to all of the places that the individual needs to go to.  (ie Probation & Parole, Health & Welfare, Clothing Closet, cell phone store, transitional housing provider, employment services, a bank, local recovery community center, etc.)   

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If the individual is being released to a local District, the individual is introduced to a Recovery Coach and offered free peer-based recovery support services on an ongoing basis.

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If the individual is being released to a different District, the "DayOne Transport Request" from the facility case manager will most likely be for a ride from the facility to the bus station or airport.  

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For those individuals being released to Idaho communities outside of the Treasure Valley, the DayOne Staff member connects with the local DayOnePLUS staff member who is in the district where the Returning Citizen is headed.  The DayOne and DayOnePLUS staff collaborate on transport pick up from the receiving bus station or airport, review special needs or requests, coordinate with the local housing agency (if applicable) and work together to ensure that each individual's needs are met.  Contact information for both locations is support personnel are shared with the individual before they board the bus or airplane, a new cell phone and/or a "goodie bag" with snacks and water is provided the individual for the trip, and communication continues until the individual has safely arrived in their community and has been picked up.

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The DayOnePLUS Staff Member then transports the individual to all of the places that they will need to go in their community to ensure that their basic needs are being met.  The individual s offered ongoing support with connection to resources, a free Recovery Coach, connection to the recovery community, employment, etc.

DayOnePLUS support services are tailored to each individual and continue for as long as the individual wishes it to - with the goal of ensuring that each of our community members who need it get the support that they need in order to be productive and valuable members of our community.